Privacy Policy — Alien Tech Stack

This Privacy Policy explains how Alien Tech Stack ("we," "us," or "our"), a brand operated by Digi Pubs LLC, collects, uses, and protects information when you visit our website or contact us about our services.

Information we collect

We may collect the following types of information:

Contact information you submit through forms, including name, business name, email address, phone number, and website.
Inquiry details describing what you need help with.
Communication records such as emails, text messages, and call notes.
Technical data such as IP address, browser type, device information, and pages viewed.

How we use information

To respond to inquiries and provide requested information.
To deliver, support, and improve our services.
To schedule and confirm appointments and calls.
To send service updates, follow-ups, and customer support communications.
To comply with legal obligations.

Contact form submissions

Information you submit through our contact form is used solely to evaluate and respond to your request. We do not sell this information.

Email communication

We may use your email address to respond to your inquiry, send proposals, share project updates, and provide service-related communication.

SMS communication

If you provide explicit consent through our contact form or another opt-in channel, we may send you text messages relating to your inquiry, appointments, service updates, lead response, and customer support. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time or HELP for help.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Cookies and analytics

We may use cookies and similar technologies to understand how visitors use our website and to improve performance. You can control cookies through your browser settings.

Third-party service providers

We use trusted third-party providers to host our website, deliver email and SMS messages, manage our CRM, schedule appointments, and analyze website usage. These providers may process information on our behalf and are obligated to protect it.

Data security

We apply reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, but we work to follow industry best practices.

Your choices

You can opt out of SMS at any time by replying STOP.
You can unsubscribe from email marketing at any time.
You can request access, correction, or deletion of your information by emailing us.

Contact

Questions about this Privacy Policy can be sent to support@alientechstack.com. See also our Terms & Conditions and SMS Terms.